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GameStop Trade-Ins (Read 38139 times)
Hellbent
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Re: GameStop Trade-Ins
Reply #45 - 04/28/09 at 01:17:28
 
Gamestop is a good store.

But the tradin values have gotten far too shrimpy.

For every bad employee. There are 2 good ones. As well as 20 shitty customers who don't even realise that their shopping habits cost a single person 15 minutes of his life.

Because you can't organize, expect too much from the clerk, don't read your receipts, disorganise the shelves, leave trash from other stores on our floors, drop your kids off there alone for 5 hours while you go to work, and believe complaining for 30 minutes changes a situation.

As well as having a total lack of understanding that Gamestop employees are underpaid and the good ones are nearly always underappreciated. Even by the corperate office.

I have to assume the complainers never had a low wage job for a large corperation. Or live with their parents.

Also the clerks and managers don't give a shit when you say "Fuck this i'm going to bestbuy.". We still get 15% off our games either way. Why would i want you as a return customer? Nobody will notice your absence.

For more than 2 years i did a damn fine job at GS. Pussies never had the guts to argue policy with me. The few that tried failed after quickly realising the corperate office isn't located in the store.

When unreasonable people asked for the number for the corperate office. I usually gave them the number for the suicide hotline.
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SynthR
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Re: GameStop Trade-Ins
Reply #46 - 04/28/09 at 18:45:23
 
I understand what it's like to work with the public. My video store was always a mess from people who just didn't care. Videos in the wrong sections, the walls were all disorganized, movies on the floor, returning movies with chocolate on them. The list goes on. But that's part of the job. Even though I was paid minimum wage I still had professionalism. I didn't really watch movies but I made sure I knew when movies were coming out and what each movie was about to help the customers. I always went out of my way to help people and since I was paid minimum wage I let the customers that I liked away with murder. I know the plight of low wage employees.

So please Hellbent don't patronize us with that assumption. Places like Gamestop will hire anyone whether they play video games or not and don't expect them to be knowledgeable on their products. That happens at every store.
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Re: GameStop Trade-Ins
Reply #47 - 04/28/09 at 18:56:26
 
Gamestop can fuck itself. I usually take my games over to Hastings when I want to sell them. They tend to give me at least a dollar or two more.

I was able to sell enough PS2 games to not have to actually pay for RE5.
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Re: GameStop Trade-Ins
Reply #48 - 04/28/09 at 20:47:19
 
I do prefer the more low key or mom and pop game stores. I have a couple of them near wear I live but my problem with going to those stores exclusively is that they dont always have the best selection, they definetly dont get games for release on day one like Gamestop does, and dont get the good exclusives.

Most times they just cant last against the competition though. I had this one store in town a while back that was really cool. They would let you rent games from their store and if you wanted to buy them they would take it off the price of the actual game.

One thing I wish would become more popular, and there might be places like this where you guys live, but I want more of those stores where you can go and actually play video games with other people. We have one in our town but its just mostly for PC gaming unless you specifically ask them to set up for a certain console. Its basically just a big room with a shit ton of PCs set up and you can pay to play and get memberships and shit. I know in this day and age on online gaming its about the same thing but Ive just always been a fan of LAN parties and actually getting together with a bunch of people. It just always seems more fun.
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Re: GameStop Trade-Ins
Reply #49 - 04/29/09 at 01:07:57
 
SynthR wrote on 04/28/09 at 18:45:23:
I understand what it's like to work with the public. My video store was always a mess from people who just didn't care. Videos in the wrong sections, the walls were all disorganized, movies on the floor, returning movies with chocolate on them. The list goes on. But that's part of the job. Even though I was paid minimum wage I still had professionalism. I didn't really watch movies but I made sure I knew when movies were coming out and what each movie was about to help the customers. I always went out of my way to help people and since I was paid minimum wage I let the customers that I liked away with murder. I know the plight of low wage employees.

So please Hellbent don't patronize us with that assumption. Places like Gamestop will hire anyone whether they play video games or not and don't expect them to be knowledgeable on their products. That happens at every store.



While true they will hire nearly anyone. Your point isn't fair considering we never hired anyone without a basic understanding of the Big 3.

Expecting the min wage clerk to be 100% on the pulse of gaming news isn't remotely fair. Even trying my hardest i couldn't always know what the customer is looking for. Lets face it, we have a stock of over 10,000 games. People are going to miss a few.

How could anyone working there know every game? What if the clerk finds RPG's or Sports boring? Am i supposed to keep up with the All Pro features in Tiger Woods PGA 09 for the Wii?

Most questions could be answered by looking at the game manual, release list, or game informer. Customers are too lazy and quick to blame the merchant. These people get twice as much shit in their food at fast food places.

Not saying there arent dumb employees. But there weren't at my store. Not for more than a few hours. We were ranked 2nd best in our district in sales and service.

Most customers have such a weak understanding on what they want. It is no surprise we miss a few. Especially with a new or bad employee.

"I forget the title of the game. But i loved it so much. You run around jumping over pits. Then you collect some gold stuff. You can also fly too i think. You can shoot fire as well. I forget what system it's on...".

"Mario 3?"

"No it's not Mario. This was new like 3 years ago"

"What does your guy look like?"
"It's not a guy, but a purple cat or something. There are also sheep you could burn."

"Spyro?"

"Yeah thats it! Do you have it for PS1?"

"No we haven't sold PS1 games since 2005. But i can call a store that does."

"How could you not have PS1? Your store sucks."

That is the kinda questions we handled most of the time.

Besides we also have gaming magazines, demo stations, and TV's showing game previews. As well as free wifi.

One guy didn't know what a game made 7 years ago was. Boo hoo. Worst case scanero it is in the computer. I recall finding all sorts of simi obscure games for customers. But no clerk is gonna know everything.

Most customers barely even try to look.

Every store gets a bad employee. If that ruins your perception of a store. Just buy and sell on Ebay. Eventually the good clerks will find higher paying jobs.

Professionalism at $5.15 an hour is asking too much. Sorry. I was professional cause i enjoy sales. So were my bosses sort of.
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Re: GameStop Trade-Ins
Reply #50 - 04/29/09 at 01:14:08
 
GameStop and Best Buy are almost an hour away from me, because I live in the fucking sticks, but 12 mins away is a small "RePlay Games" store.  When I'm not in the mood to sell things on eBay, don't feel like waiting, or when I'm too lazy to ship individual games to 10 different addresses, sometimes I trade things in there.  They took Madden 2008 the day 2009 came out for THIRTY bucks.  30, I couldn't believe it.  I got Madden 2009 for half price.  GameStop probably would offer me 5 of 10 max.

But mainly I stick to eBay because you can get ANYTHING with eBay money.
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Re: GameStop Trade-Ins
Reply #51 - 04/29/09 at 02:07:54
 
I certainly don't expect employees to know every detail about every game. I've asked such basic questions before and they had no clue. I've been in on release day asking for a specific game and they had no idea that it came out that day so they had to check the computer to see when it would arrive. They ended up having it in the back. Seriously.
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Re: GameStop Trade-Ins
Reply #52 - 04/29/09 at 04:46:53
 
I forgot that the service in Canada sucks for nearly everything.
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Re: GameStop Trade-Ins
Reply #53 - 04/29/09 at 20:06:29
 
When was the last time you came to Canada?
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Re: GameStop Trade-Ins
Reply #54 - 04/29/09 at 22:30:30
 
Not defending Canada service, because I've never been serviced in Canada, but that story has happened to me at the RePlay Games near me.  Not so much that he didn't know it was available, but that the box was still in the back at 3pm and none of the games were scanned into the inventory yet.  Just laziness as there was only one guy working that day and IMO I would think bringing in new product would be important on the release day of something.

I can't remember what game it was though, I think Skate for PS3 or something around that release timeframe.

EDIT - PS.  If you go see Niagara Falls, you need to see the Canadian side, its much better than our side unfortunately.
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Re: GameStop Trade-Ins
Reply #55 - 04/30/09 at 01:02:53
 
SynthR wrote on 04/29/09 at 02:07:54:
I certainly don't expect employees to know every detail about every game. I've asked such basic questions before and they had no clue. I've been in on release day asking for a specific game and they had no idea that it came out that day so they had to check the computer to see when it would arrive. They ended up having it in the back. Seriously.


rofl thats the fucking worst.

my ebgames is effing terrible EXCEPT for the owner who works sometimes, he actually knows his business and what is releasing, hes useful.

i was there with a friend when he bought halo wars and the convo from him to the useless clerk went like this.

"hey you guys got halo wars in?"

"umm, not sure... what platform is that for?" - clerk

"it came out a while ago or so, err.... for xbox 360...."

like HALO, what other platform could that come out on?

Not to mention ur effing lucky youve got more than ONE store around you, i live in dick fuck middle nowhere and we got one store.
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Re: GameStop Trade-Ins
Reply #56 - 04/30/09 at 12:36:20
 
The only problem I ever had with gamestop was with 2 clerks i didnt know. I had pre ordered a game and it got released, i called and told them I would pick it up that after noon. They put it aside for me and said theyd hold it 48 hours. I went there the same day and the idiot by the counter sold the last copy. The same guy I spoke to.



Me - I am here to pick up my game i preordered, MKA.

clerk - I am sorry. We sold the last one.

Me - WHAT? I just called you to confirm

Clerk - yea that was me you spoke to. I forgot sir.

Me - Wait, you forgot?

Clerk - sorry sir. Can i help you with anything else?




LOL

Other than that, cant say I ever had trouble. I always made friends at gamestops.
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Re: GameStop Trade-Ins
Reply #57 - 04/30/09 at 14:07:09
 
"Not defending Canada service, because I've never been serviced in Canada,"

I have. The last time I saw Angelique's pic up at TMA!!! Cheesy
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Re: GameStop Trade-Ins
Reply #58 - 04/30/09 at 15:40:11
 
Fuck man. If some asshole sold my copy of a game that I just confirmed the manager would have been on the phone right then and there. I'd make such a stink about it. Jesus christ. Just hearing that story pisses me off.

Yes, I have multiple stores around so I can pick and choose. I've found stores located in malls to be the worst because they hire and fire constantly due to it's popular location. You'd think I would be able to get a job in there but no. They hire 17 year olds.
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Re: GameStop Trade-Ins
Reply #59 - 04/30/09 at 16:23:53
 
SynthR wrote on 04/30/09 at 15:40:11:
Fuck man. If some asshole sold my copy of a game that I just confirmed the manager would have been on the phone right then and there. I'd make such a stink about it. Jesus christ. Just hearing that story pisses me off.

Yes, I have multiple stores around so I can pick and choose. I've found stores located in malls to be the worst because they hire and fire constantly due to it's popular location. You'd think I would be able to get a job in there but no. They hire 17 year olds.




And thepreorder was paid in full a week befoire its release. Nice, right lol
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